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Directions: Indicate whether italics or quotation marks are appropriate for the underlined words and phrases in the following sentences. Professor Andrews started a Facebook page for his American history class.
Adaptive Selling
A sales technique where the salesperson adjusts their selling behavior based on the nature of the sales situation and the customer's needs.
Need-Satisfaction
A marketing concept focusing on identifying and fulfilling the specific needs or desires of customers to enhance satisfaction and loyalty.
Selling Situation
The environment and context in which a sales transaction takes place, including factors like customer needs, competition, and market conditions.
Adaptive Selling
A personalized approach to sales that involves altering sales techniques based on the behavior and needs of individual customers.
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