Thanking the Caller at the End of a Telephone Conversation

question 3

True/False

Thanking the caller at the end of a telephone conversation is an important part of effective customer service.

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Definitions:

Strategic Philanthropy

The practice of companies aligning their charitable activities with their business goals, creating mutual benefits for both their stakeholders and the community.

Superficial Discounting

Offering discounts that appear significant but have minimal real impact on the overall cost or value.

Sale Price

The final selling price of a product or service after any discounts or promotions are applied.

Normal Price

The standard or usual price of a product or service, often determined by market conditions and cost of production.