Appropriate Email Customer Service Skills Include

question 5

Multiple Choice

Appropriate email customer service skills include:

• A) designating specific times during the day to check and answer email messages.
• B) answering only messages to which you can provide a positive answer.
• C) checking your messages only once per day.
• D) Both A and B

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Definitions:

Effect Size

A quantitative measure of the magnitude of the experimental effect, aiding in the understanding of the practical significance of research findings.

Work Hours

This term refers to the amount of time an individual spends at work or performing work-related tasks during a specified period.

Test Scores

Scores obtained from quizzes, exams, or standardized tests, reflecting a person's performance or achievement in a specific area of knowledge.

Negative Results

Findings in research that indicate no significant effect or difference, contrary to the original hypothesis.