Appropriate Email Customer Service Skills Include

question 5

Multiple Choice

Appropriate email customer service skills include:

• A) designating specific times during the day to check and answer email messages.
• B) answering only messages to which you can provide a positive answer.
• C) checking your messages only once per day.
• D) Both A and B

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Definitions:

Corporations' Profits

The financial earnings that remain for a corporation after all expenses, taxes, and costs have been deducted from total revenue.

Taxes

Mandatory financial charges or levies imposed by a government on its citizens and businesses as a source of revenue for the government, used to fund public services and goods.

Labor

Human effort, including both physical and mental effort, used in the production of goods and services.

Deadweight Loss

The decrease in economic productivity that happens when a free market does not reach an equilibrium state for a particular good or service.