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E-Mail Is Rapidly Becoming the Preferred Communication Channel for Online

question 92

True/False

E-mail is rapidly becoming the preferred communication channel for online customer service.


Definitions:

Appropriateness of Services

The degree to which services provided to a client are suitable and relevant to their unique needs and circumstances.

Formal Agreement

A legally binding contract or arrangement that specifies the duties and rights of the parties involved.

Strategies Implemented

refers to the application or execution of a plan or method aimed at achieving specific goals or outcomes.

Practical Arrangements

Concrete preparations or organizational plans made to facilitate an event, activity, or project.

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