Jake Is Working for a Global Consulting Firm and Will

question 91

Multiple Choice

Jake is working for a global consulting firm and will be writing letters to intercultural audiences around the world.What is the best advice you can give him?

• A)Always use a direct approach to make your letters as clear as possible.
• B)Use your own format and style so that all your letters are consistent.
• C)Send letters to lower-ranking employees to avoid offending higher-ranking employees.
• D)Replace two-word verbs such as put off with clear single words such as delay.

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Definitions:

Consistent Opinion

A viewpoint that remains stable and unchanged over time, reflecting a strong conviction or belief.

Minority Influence

The process by which dissenters (or numerical minorities) produce attitude change within a group, despite the extraordinary risk of social rejection and disturbance of the status quo.

Consistency

The quality of being uniform, unchanging, and reliable in nature, often considered a virtue in various contexts.

Normative Influence

Social pressures that encourage conformity to the expectations and norms of a group, leading individuals to change their behaviors or beliefs to fit in.