Devon Is Writing an E-Mail Message to a Customer to Tell

question 15

Multiple Choice

Devon is writing an e-mail message to a customer to tell him that the customer's order has been shipped.His primary purpose is to ________.

• A)inform
• B)persuade
• C)sell
• D)promote goodwill

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Definitions:

Attractiveness

A quality that makes a person, place, or thing pleasing or appealing to the senses, especially sight.

Second Date

A follow-up social or romantic encounter that happens after two individuals have met and spent time together once.

Waist-To-Hip Ratio

A measure used in physical attractiveness studies, indicating the ratio of the circumference of the waist to that of the hips.

Attracted

Feeling drawn to or having a strong interest in something or someone, often on a physical, emotional, or intellectual level.