As Her Supervisor Explains a New Procedure,Lisa Paraphrases the Steps

question 62

Multiple Choice

As her supervisor explains a new procedure,Lisa paraphrases the steps back to him over the phone.Lisa's response is an example of ________.

• A)verbal feedback
• B)noise
• C)evaluation
• D)nonverbal feedback

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Definitions:

Polarisation

The division into two sharply contrasting groups or sets of opinions or beliefs.

Outgroup

Any group that an individual does not belong to or identify with, often perceived as fundamentally different or alien.

Diffusion

The process by which an innovation, idea, or cultural practice is spread through a population, crossing barriers and gaining acceptance.

Groupthink

A psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity results in an irrational or dysfunctional decision-making outcome.