Which of the Following Is the Best Opening for a Straightforward

question 49

Multiple Choice

Which of the following is the best opening for a straightforward claim letter?

• A)I have been a loyal customer of Bennigan's for many years.
• B)Please credit my Visa account for $36,the amount I was overcharged on November 8.
• C)I was extremely disappointed to be overcharged on my dinner bill.
• D)​I will not be returning to Bennigan's unless you credit my Visa account immediately.

---

Definitions:

Independent Variable

In experimental research, the variable that is manipulated by the researcher to observe its effect on the dependent variable.

Analogue Experiments

Experiments that simulate real-life situations in a controlled environment to study the effects of variables on behavior in a laboratory setting.

External Validity

The extent to which the findings of a study can be generalized to other settings, populations, and time periods beyond the original conditions of the study.

Independent Variable

In research and experimentation, it is the variable that is manipulated or changed to observe its effect on a dependent variable.