The Purpose of a Buffer Statement in a Negative Message

question 111

Multiple Choice

The purpose of a buffer statement in a negative message is to ________.

• A)ensure that the company avoids legal liability.
• B)reduce the reader's shock or pain related to the bad news.
• C)inform the reader of the reasons for the bad news.
• D)explain company policy regarding the bad-news message.

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Definitions:

Fetal Alcohol Syndrome

Fetal alcohol syndrome is a severe condition resulting from alcohol exposure during pregnancy, leading to physical, cognitive, and behavioral impairments in the child.

FAE

Fundamental Attribution Error (FAE) is the tendency to attribute others' behavior to their character while underestimating the influence of external factors.

Moderate Drinking

Refers to the practice of consuming alcoholic beverages in limited amounts that are generally considered not harmful to health.

Estrogen

A group of steroid hormones that promote the development and maintenance of female characteristics of the body. Estrogen plays a crucial role in the reproductive and menstrual cycles.