Offering ________ When Apologizing to a Customer Involves Explaining Concretely

question 9

Short Answer

Offering ________ when apologizing to a customer involves explaining concretely what you will do to make things right.

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Definitions:

Obvious Risks

Hazards or dangers that are clear and apparent, which a reasonable person would recognize.

Unforeseeable Consequences

Outcomes that could not reasonably be predicted or expected to result from specific actions or events.

Commonly Known Dangers

Hazards or risks that are widely recognized and understood by the general public.

Deceptive Advertising

Advertising that misleads consumers, either by unjustified claims concerning a product's performance or by failure to disclose relevant information concerning the product's composition or performance.