What Do Most Companies Do First to Control Damage When

question 10

Multiple Choice

What do most companies do first to control damage when a problem arises?

• A)Consult the company's legal counsel.
• B)Call or e-mail the individual involved.
• C)Write a letter to the individual involved.
• D)Ignore the problem if it is unlikely to happen again.

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Definitions:

Open-Door Policy

A management approach where leaders encourage openness and transparency in the workplace by allowing employees to give feedback, raise concerns, or discuss problems without fear of reprisal.

Alternative Dispute Resolution

A range of procedures, such as mediation or arbitration, designed to resolve disputes without the need for litigation.

Behavioral Modeling

A training technique that involves the imitation of the behavior of others, observing and mapping successful practices and actions to improve performance.

Progressive Discipline

A process by which an employer implements increasingly severe actions (warnings, suspension, termination) in response to employee failures or misconduct.