Whether to Use the Direct or Indirect Strategy in Composing

question 45

Multiple Choice

Whether to use the direct or indirect strategy in composing a bad-news message depends largely on ________.

• A)the situation
• B)the reaction you expect from the audience
• C)your goals
• D)all of these choices

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Definitions:

Especially Pleasing

Specially or particularly gratifying, enjoyable, or satisfying to an individual's tastes or senses.

George Homans

An American sociologist known for founding behavioral sociology and for his advancements in social exchange theory.

Success-Stimulus

The motivation or drive that individuals or organizations experience following successful outcomes, encouraging further efforts or achievements.

Exchange Network

A social structure formed around the dynamics of exchanging goods, services, or information among individuals or organizations.