Yolanda Booked a Hotel Through an Online Booking Site

question 69

Multiple Choice

Yolanda booked a hotel through an online booking site.Her accommodations were not as the website described.Although she stayed in the hotel,she was dissatisfied and believes that the booking site is at fault.The best way for Yolanda to communicate her unhappiness with the accommodations would be to ________.

• A)write a memo to someone in charge at the website where she booked her hotel.
• B)send an e-mail message to someone in charge at the website where she booked her hotel.
• C)place negative comments about the booking site on as many social media sites as possible.
• D)write a letter to someone in charge at the website where she booked her hotel.

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Definitions:

Light and Truth

A symbolic or philosophical concept often associated with enlightenment, knowledge, and the inherent goodness of honesty.

Black Superiority

A controversial concept advocating that Black people possess certain traits, abilities, or qualities that are superior to those of other races.

Robert Benjamin Lewis

An African American author and entrepreneur in the 19th century, known for his work "Light and Truth" which collects the history and contributions of people of color globally.

The North Star

An abolitionist newspaper founded by Frederick Douglass, which advocated for the emancipation of slaves and equality among races.