During Your Discussion with a Client About a Problem with His

question 1

Multiple Choice

During your discussion with a client about a problem with his computer, you realize that he is explaining a problem you have seen several times. ​
What should you do when you realize you understand the problem?

• A) Interrupt the client so that you can get to work right away.
• B) While the client is explaining the problem, start looking up the fix for the problem on your phone.
• C) Actively listen to the client until he finishes explaining the problem.
• D) Ignore what the client is saying and get to work.

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Definitions:

Employer-Paid Premiums

Employer-paid premiums are the amounts paid by an employer for employee benefits such as health insurance, which are often exempt from taxable income for the employee.

Life Insurance

A contract that pays a designated beneficiary a sum of money upon the death of the insured individual or after a set period.

Taxable

Refers to income or transactions that can be taxed by the government.

Savings Bond Interest

The interest earned from holding U.S. savings bonds, which may be tax-exempt for educational purposes under certain conditions.