Jerry Is Working at the Desk of a Client in the Marketing

question 8

Multiple Choice

Jerry is working at the desk of a client in the marketing department of his company. The client thinks that the problem is the video card, because he has a computer at home with the same problem. The client explains to Jerry that when he fixed the problem, he had to reseat the video card.  
What should Jerry do when dealing with the client? (Select all that apply.)

• A) Compliment the client on his knowledge.
• B) Use computer jargon when talking with the client.
• C) Explain that you are certified and don't need his help.
• D) Ask the client to backtrack to see what things he tried in order to fix the computer.
• E) Check the simple things first to make sure you do not miss anything.

Understand the concepts of trade surplus, offshoring, and their implications for economies.

Analyze the effects of tariffs, quotas, and other trade barriers on domestic and international markets.

Understand the economic basis and reasons for world trade.

Evaluate the impact of trade policies on employment and industry sectors within an economy.

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Definitions:

Corporation's Affairs

Activities and matters related to the management, operations, and governance of a corporation.

Procedures

Established methods or protocols followed by an organization to carry out tasks or activities.

Limited Liability

A legal structure that limits shareholders' or owners' personal responsibility for a company's debts and liabilities to their investment in the company.

Creditors

Individuals or institutions to whom money is owed by a person or organization.