A Windows User Called the Help Desk to Request That

question 3

Multiple Choice

A Windows user called the help desk to request that her local user account password be reset on her computer. The help desk technician connected to the computer using RDC and reset the password using the Network Places Wizard. After the password was reset, the user lost access to all the data files on the local HDD.  
Which of the following describes the most likely reason for the lost data files?

• A) The technician erased all the data files while resetting the password.
• B) The user attempted to enter an incorrect password too many times.
• C) The user had previously encrypted her data files and folders using EFS.
• D) The user lost access to the network shared drive when her password was reset.

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Definitions:

Valued

Being valued refers to the appreciation or high regard that someone or something is held in, based on qualities or contributions perceived as important or beneficial.

Sense Of Religiosity

A personal or communal system of beliefs, practices, and values relating to the search for existential meaning, often connected with a faith in a higher power or spiritual elements.

Death Anxiety

The fear or apprehension of death or dying.

Well-being

A state of being comfortable, healthy, or happy, often considered holistically including physical, emotional, and social aspects.