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Consumers Choice store accepts a shipment of phones from Digital Devices, Inc. Consumers Choice later discovers a hidden defect in the phones, revokes acceptance, and returns the goods via GoBack, Inc. During the return, the goods are lost. The loss is suffered by
Stogdill
Refers to Ralph M. Stogdill, a researcher whose work significantly contributed to the fields of leadership and organizational behavior.
Goleman
Refers to Daniel Goleman, an author and psychologist who popularized the concept of emotional intelligence and its importance in leadership.
Social Judgment Skill
The ability to understand and influence the opinions, attitudes, and emotions of others, often critical in leadership and interpersonal interactions.
Sociability
The quality of being inclined to seek social interactions and to be friendly and approachable.
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