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Under the Americans with Disabilities Act (ADA), an Employer May

question 44

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Under the Americans with Disabilities Act (ADA), an employer may not use qualification standards, tests, or selection criteria that screen out disabled workers because of business necessity even if they are job related.


Definitions:

Store Image

The perception or impression that consumers have of a retail establishment, influenced by factors like layout, service quality, and product selection.

Consumer Confidence

A measure of how optimistic or pessimistic consumers are about the economy's prospects and their own financial situation, which can influence their spending and saving behaviors.

Operational Efficiency

is the ability of an organization to deliver products or services to its customers in the most cost-effective manner without sacrificing quality.

Point-of-sale Systems

Electronic systems used at retail outlets to complete transactions, manage inventory, and record sales data.

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