Term for Identification:  Committee on Public Information (CPI)​

question 87

Short Answer

Term for identification:  Committee on Public Information (CPI)​

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Definitions:

Display Rule

Cultural norms that dictate how emotions should be expressed or suppressed in social settings.

Emotion

A complex psychological state involving an individual's physiological arousal, expressive behaviors, and conscious experience.

Citizenship Behavior

Voluntary and discretionary actions performed by employees that are not part of their formal job requirements but contribute to the organization's success.

Display Rule

Socially constructed norms that dictate the appropriate emotional expressions in various social situations.