When a Cardholder Successfully Contests a Charge, the Acquiring Bank

question 72

Multiple Choice

When a cardholder successfully contests a charge, the acquiring bank must retrieve the money it placed in the merchant account in a process called a _____.

• A) click-through
• B) chargeback
• C) dispute
• D) recharge

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Definitions:

2G

The second generation of cellular network technology, characterized by digital encryption and the introduction of data services, such as SMS text messages.

Voice Communications

The transmission of spoken information using electronic devices, over distances.

Firemen

Professionals responsible for firefighting, emergency medical services, and other related public safety tasks to protect people, property, and the environment.

Communicate

The act of exchanging information, ideas, or feelings between two or more entities, either verbally or non-verbally.