Which of the Following Is NOT a Technology Operations Job

question 12

Multiple Choice

Which of the following is NOT a technology operations job?

• A) computer technician
• B) CRM specialist
• C) network administrator
• D) help desk specialist

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Definitions:

Cognitive Task Analysis

A method used to break down and examine the mental processes involved in task performance, aiming to understand and improve it.

Interviews And Surveys

Methods of collecting qualitative and quantitative data by asking individuals questions either in-person, over the phone, or through written questionnaires.

Needs Analysis

A process used to identify gaps between current capabilities and desired outcomes, often used in business and educational contexts to guide training and development initiatives.

Training And Development Process

A systematic approach that involves assessing training needs, designing and delivering training programs, and evaluating their effectiveness, aimed at enhancing the capabilities of individuals or teams.