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Which of the following is NOT one of the underlying assumptions of this textbook?
WOW Through Service
A customer service philosophy aimed at exceeding customer expectations and creating memorable experiences.
Employee Values
The beliefs and principles that are important to an individual within their work environment.
Enduring Beliefs
Long-standing convictions or faith in certain principles, values, or truths that persist over time.
Moral Values
Fundamental beliefs about what is right, wrong, good, or bad in behaviors, actions, and decisions, which guide individuals' conduct and interactions with others.
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