CRM Software Programs

question 2

Multiple Choice

CRM software programs

• A)are designed to help companies gather all customer contact information into multiple data management programs.
• B)are often implemented into sales departments first since this area of a company typically generates the greatest amount of customer contact.
• C)will require limited support resources for the proper implementation into the company.
• D)has a finite set of user-friendly tools to assist implementation resulting in more small businesses adopting the programs.

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