A Customer Complains About Excessive Erratic Steering Effort on a Vehicle

question 37

Multiple Choice

A customer complains about excessive erratic steering effort on a vehicle with a power recirculating ball steering gear. The problem is worse when the steering gear is cold. The belt tension, power steering pump pressure, and fluid level are satisfactory. Technician A says the ball nut piston ring may be worn. Technician B say the ball nut piston cylinder may be scored. Who is correct?

• A) A only
• B) B only
• C) Both A and B
• D) Neither A nor B

---

Definitions:

Equals Relationship

A mathematical or logical expression indicating that two quantities or expressions are the same in value or identity.

Inequality

A term that refers to the unequal distribution of resources, wealth, opportunities, and rights among members of a society or between societies.

Design Department

A division within a company responsible for conceptualizing and developing new products or systems.

Labor Hours

The total number of hours worked by employees during a certain period, often used to measure productivity or calculate wage costs.