A Customer Complains About Excessive Erratic Steering Effort on a Vehicle

question 37

Multiple Choice

A customer complains about excessive erratic steering effort on a vehicle with a power recirculating ball steering gear. The problem is worse when the steering gear is cold. The belt tension, power steering pump pressure, and fluid level are satisfactory. Technician A says the ball nut piston ring may be worn. Technician B say the ball nut piston cylinder may be scored. Who is correct?

• A) A only
• B) B only
• C) Both A and B
• D) Neither A nor B

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Definitions:

Charge Against Property

A claim or encumbrance against real estate used as collateral for debt repayment or obligation fulfillment.

Compensation

Financial or other forms of reimbursement provided to individuals or groups for services rendered or as reparation for losses.

Bailee

A person or entity that has been given temporary possession, but not ownership, of personal property by another party known as the bailor.

Bailment

The act of temporarily placing control over or possession of personal property in the hands of another, under agreement.