You Are Working with a Client Who Appears to Be

question 30

Multiple Choice

You are working with a client who appears to be overeating due to stress, but the client is resistant to trying to understand what factors are contributing to her stress. She is refusing to address the topic of stress management during the counseling session. What could you say to this client to attempt to address your client's stress levels?

• A) You need to stop being resistant. If you are not honest with me about what is causing your stress, you will never be able to make changes.
• B) OK, what is really going on here?
• C) It appears that stress is hampering your ability to make changes. Would you be interested in looking at some self-help books or Internet sites?
• D) If you refuse to address this issue, I will no longer be able to work with you.
• E) It appears that stress is hampering your ability to make changes. Would you like to explore ways to reduce the amount of stress you are experiencing?

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Definitions:

Awareness

The state or condition of being conscious of something, such as a brand or product, which is often the first stage in the marketing funnel.

Hierarchy of Effects

A sequence of stages a consumer goes through, from awareness to knowledge, liking, preference, conviction, and finally purchase of a product or service.

Last Stage

The final phase in a process, such as in product development or the life cycle of a product in the market.

Interest

A charge for borrowing money, typically a percentage of the borrowed amount, or intense curiosity or concern in something.