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Case-Based Critical Thinking Questions Case 6-1 Simon is having trouble using linked workbooks, so he consults his colleague Brooke for help. After Brooke has helped Simon to resolve his original problem, Simon asks her about another linked workbook he has received. The source files for this workbook have not been included, but Simon would like to use the workbook with the most recent values from the source files. What should Brooke tell him?
Designing Solutions
The process of creating answers or methods to solve specific problems or meet desired needs.
Being Listened
The experience or act of receiving attentive and thoughtful hearing during dialogues or discussions.
Central Route
A cognitive processing path that involves careful and thoughtful consideration of persuasive arguments and information.
One- And Two-Sided Messages
Communication strategies where a message presents either only one perspective (one-sided) or both supporting and opposing viewpoints (two-sided).
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