Victor Thinks That a Lexus Coupe Is a Quality Vehicle

question 62

Multiple Choice

Victor thinks that a Lexus coupe is a quality vehicle, yet compared to a Mercedes Benz, he feels the quality of a Lexus is not as high. This demonstrates that the dimension of ____ is relative or difficult to describe without a basis of comparison.

• A)consistency of quality
• B)level of quality
• C)differentiation
• D)product features
• E)product positioning

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Definitions:

Job Design

The process of organizing tasks, duties, and responsibilities into a productive unit of work to achieve certain objectives.

Job Purpose

The primary goal or objective of a job position, outlining the essential duties and the contribution to the organization.

Job Enlargement

An increase in the range of tasks and duties associated with a job

Merit Pay

Merit pay is a compensation approach where employee performance directly influences the amount of pay increase or bonus they receive, aiming to reward excellence and motivate higher performance.