Many Services Base Their Success on Building a Group of Satisfied

question 184

Multiple Choice

Many services base their success on building a group of satisfied customers who use their services on a regular basis over long periods of time. This critical component of success is referred to as

• A) partnerships.
• B) repeated customer contact.
• C) inseparable clientele.
• D) long-term customers.
• E) client-based relationships.

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Definitions:

Neuroticism

A characteristic of personality marked by feelings of worry, fear, unease, envy, annoyance, jealousy, and isolation.

Minnesota Multiphasic Personality Inventory

A psychological assessment tool comprising numerous true or false questions to diagnose psychiatric disorders.

Bizarre Thoughts

Bizarre thoughts are unusual or odd thoughts that might not have a logical basis, often perceived as strange or atypical in the context of cultural norms.

Socially Withdrawn

Characterized by a deliberate avoidance of social interactions or activities.