Jeff Was Interested in Taking Classes to Become a Certified

question 102

Multiple Choice

Jeff was interested in taking classes to become a certified yoga instructor. In order to earn the certification, he found out he would need to take 200 hours of training. He would have to be present in the training classes with a trainer for all 200 hours. The fact that he would have to attend the classes with a trainer reflects the _____ quality of services.

• A) customer contact
• B) inseparability
• C) intangibility
• D) heterogeneity
• E) perishability

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Definitions:

Parapsychology

Parapsychology is the study of paranormal phenomena, including extrasensory perception, telekinesis, and other psychic abilities.

Clairvoyance

The supposed ability to gain information about an object, person, location or physical event through extrasensory perception, beyond the known human senses.

Telepathy

The supposed communication of thoughts or ideas without using the five known senses or physical interaction.

Precognition

The paranormal ability to foresee or predict future events before they happen.