Which of the Following Is Not True When Making the Sales

question 190

Multiple Choice

Which of the following is not true when making the sales presentation?

• A) The salesperson should focus on anticipating questions and answering them before they're asked.
• B) The salesperson must spark interest in the product.
• C) The salesperson should not only talk but also listen to the customer.
• D) The salesperson should involve the customer by having him or her hold, touch, or use the product.
• E) A salesperson should not sound like he or she is just reading a script (i.e., he or she should be flexible and respond to the customers' comments).

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Definitions:

Fragmented Industry

An industry characterized by a large number of small firms, where no single company has a significant market share or power to dominate the industry.

Information Gaps

The lack of necessary knowledge or data between what is known and what needs to be known for effective decision-making.

Competition

The rivalry between businesses to achieve greater sales, market share, and customer engagement.

Primary Reason

The main or most important cause or motive behind an action, decision, or situation.