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When Determining the Characteristics Desirable in Salespeople, the Sales Manager

question 1

True/False

When determining the characteristics desirable in salespeople, the sales manager should analyze the characteristics of the successful and ineffective sales personnel within the firm.


Definitions:

Avoidance-Avoidance Conflict

A psychological conflict that arises when an individual must choose between two negative or undesirable options.

Performance Goals

Objectives set for specific achievements or outcomes, often used to evaluate an individual's effectiveness.

Mastery Goals

Objectives focused on developing competence or mastering a skill rather than comparing oneself to others.

Need For Achievement

A psychological drive that motivates individuals to accomplish goals and excel.

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