All of the Following Are the Questions Suggested in the Text

question 22

Multiple Choice

All of the following are the questions suggested in the text to ask in Step 5 of the PREPARE process except :

• A) Who gets the benefits and who pays the costs?
• B) Will the results be worth the effort?
• C) Might alternative solutions produce more benefits at lower cost?
• D) Will I strain interpersonal relationships at work?

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Definitions:

Maximum

The highest or greatest amount, quantity, or degree possible or attained.

Minimum

The least or smallest amount or quantity possible, achievable, or required.

Sales Objections

Reasons or concerns expressed by a potential customer that hinder the sales process.

Prospect's Objection

The concerns or hesitations expressed by a potential buyer regarding a product or service, which the salesperson must address to close a sale.