Critical Thinking Questions Case 1-1 Your Friend Frank Has Just

question 64

Multiple Choice

Critical Thinking Questions Case 1-1 Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department. Frank is new to Outlook, so he asks for help in processing the message. Frank also wants to forward the message to his son. However, he has tried forwarding messages to him in the past, and his son has not received them. You suggest that the messages may be getting blocked by an antivirus program. Is there anything that Frank can do to prevent this?

• A)Yes, he can change the message format to Plain Text.
• B)Yes, he can change the message format to Rich Text.
• C)Yes, he can change the message format to HTML.
• D)No, Frank's son must make changes on his computer to allow the message to be received.

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Definitions:

Healthy Self-Esteem

A positive assessment of one’s own worth, capabilities, and significance, which contributes to mental well-being and life satisfaction.

Positive Attitude

A mindset that focuses on the positive aspects of situations, people, and outcomes, often leading to beneficial outcomes such as happiness and success.

External Locus

A psychological term referring to individuals who believe that external forces or events strongly influence their life outcomes.

Cognitive Dissonance

The psychological unease felt by someone who concurrently possesses two or more conflicting beliefs, ideas, or values.