The Text Notes That What We Now Call Operations Management

question 11

Multiple Choice

The text notes that what we now call operations management was once called production management and implies that there are several reasons for the change in nomenclature.Which of the following is NOT one of those reasons?

• A) The decline in manufacturing in the United States in recent years
• B) Changes in manufacturing processes such as the increased use of robots and other computer-based technology
• C) The increase in the size and importance of the service sector in the U.S.economy
• D) Drastic increases in foreign competition and the subsequent effects it has had on U.S.firms
• E) The fact that many of the tools and techniques used in manufacturing can also be used in the service sector

---

Definitions:

Racial Groups

Collections of people who are categorized based on shared physical or social qualities into categories generally viewed as distinct within a given society.

U.S. Cities

Urban areas within the United States characterized by significant populations, infrastructure, and economic activity.

Redlining

A discriminatory practice by which services (like banking or insurance) are withheld from potential customers in certain areas, often based on race.

Discriminatory Practice

Actions or policies that treat individuals or groups unfairly based on characteristics such as race, gender, age, or sexual orientation.