_____ Is Defined as the Variability of Inputs and Outputs

question 3

Multiple Choice

_____ is defined as the variability of inputs and outputs of services,which makes services less standardized and uniform than goods.

• A)​Heterogeneity
• B)Inseparability
• C)Perishability
• D)​Intangibility

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Definitions:

1975 Mail-Order Rule

A regulation that requires companies to ship goods ordered by mail, phone, or online, within a promised timeframe or notify customers of delays.

Mail or Telephone Order Merchandise Rule

A Federal Trade Commission rule ensuring that companies ship orders made by mail, phone, or online in a timely manner, or provide timely notice of delays and offer the option of a refund.

Complete Package

Typically describes a product or offer that includes all necessary components or features as a single, comprehensive unit.

Federal Law

Legislation enacted by the national government of a country that applies to all of its citizens and entities.