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What Is the Federal Test Procedure (FTP) and What Is

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What is the Federal Test Procedure (FTP) and what is it intended to simulate?

Identify how sensory adaptation and the mere exposure effect influence our preferences and perceptions.
Explain the structure and function of key parts of the sensory systems, particularly the visual system.
Examine common vision problems and their causes.
Understand how different species perceive the world through sensory modalities that may differ from human perception.

Definitions:

CRM

Customer Relationship Management, a technology for managing all your company's relationships and interactions with current and potential customers.

Customer Service

The assistance and support provided by a company to those people who buy or use its products or services.

Customer-Touching

Technologies that allow customers to interact directly with a company's website or services, enhancing customer experience.

CRM Application

A software tool used by companies to manage interactions with current and potential customers, streamline processes, and improve profitability.

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