The Beliefs About Service a Customer Has Before a Transaction

question 8

Multiple Choice

The beliefs about service a customer has before a transaction are called

• A) customer influences.
• B) customer perceptions.
• C) customer expectations.
• D) customer profiles.

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Definitions:

United States

A country located in North America, consisting of 50 states and a federal district, known for its diverse culture and significant global influence.

Resilient Children

Children who weather adverse circumstances, function well despite challenges or threats, or bounce back from traumatic events.

Good Students

Individuals who demonstrate strong academic performance, consistent effort, and a positive attitude towards learning.

Challenging Situation

Any circumstance or scenario that requires significant effort, skill, or resources to navigate successfully.