Examlex
Confirmation bias refers to the fact that we tend to prefer those brands with which we are familiar.
Empathy
The ability to understand and share the feelings of another, fostering emotional connection and support.
Dysfunctional
Pertains to something that is not operating normally or effectively, often causing negative effects.
Referral
The process of directing someone to another professional or agency for additional services or support.
Frustrated
A feeling of discontent or annoyance arising from being blocked in achieving a goal or fulfilling a desire.
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