Dissatisfied Consumers Could Likely Do All of the Following Except

question 50

Multiple Choice

Dissatisfied consumers could likely do all of the following except

• A) take no action.
• B) discontinue purchasing.
• C) engage in habitual purchasing.
• D) complain.
• E) engage in negative word of mouth.

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Definitions:

Resist Change

The reluctance or refusal to accept new ideas, behaviors, or practices, often due to discomfort or fear of the unknown.

Supporters

Individuals or groups that provide backing, assistance, or endorsement to a cause, person, or organization.

Change

The process or act of becoming different in form, nature, or quality, often implying improvement or evolution.

Organizational Change

Refers to the process by which organizations transform their structures, strategies, processes, cultures, or overall performance to adapt to internal or external pressures, enhancing their effectiveness and ensuring survival or growth.