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Technician A says borax included in an SCA package is a buffer and acid neutralizer. Technician B says phosphate is added to antifreeze to protect aluminum parts in the cooling system. Who is correct?
Prioritization Matrix
A tool used to rank projects, tasks, or options based on their relative importance and urgency.
Collaborative Decision Making
The process by which multiple stakeholders work together to come to a decision regarding an issue or problem.
Brainstorming
A group creativity technique in which efforts are made to find a conclusion for a specific problem by gathering a list of ideas spontaneously contributed by its members.
Guidelines
A set of criteria or instructions designed to direct behavior, actions, or decision-making.
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