What Is the First Step to Resolving Conflict

question 33

Multiple Choice

What is the first step to resolving conflict?

• A) evaluating your options
• B) establishing ground rules
• C) mediation
• D) creating a formal agreement

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Definitions:

Managing Diversity

The practice of acknowledging, understanding, accepting, and valuing differences among people with respect to age, class, race, ethnicity, gender, disabilities, etc., within an organization.

Interpersonal Differences

Variations among individuals in terms of their interactions, behaviors, and communication styles within a social or professional setting.

Diversity Advocate

An individual who actively supports and promotes the inclusion and appreciation of different cultures, backgrounds, and perspectives within a community or organization.

Employment Selection

The process of evaluating and choosing individuals for employment positions, involving various methods such as interviews, tests, and background checks.