____________________ Is the Term That Refers to the Process by Which

question 24

Short Answer

____________________ is the term that refers to the process by which a repair or service center alerts a customer to damages or service needed on the vehicle that are unrelated to the collision damages that prompted the visit to the center in the first place.

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Definitions:

Awareness

The state or ability to perceive, to feel, or to be conscious of events, objects, or sensory patterns.

Sociocognitive Theory

A theory that emphasizes the role of social interaction, cognition, and behavior in learning.

Hypnosis

Hypnosis is a trance-like state of focused attention and heightened suggestibility, with diminished peripheral awareness, often used for therapeutic purposes.

Trancelike State

A state of consciousness that involves focused attention, reduced peripheral awareness, and an enhanced capacity for response to suggestion.