When You Create a Query, Form, or Report, It Is

question 46

Short Answer

When you create a query, form, or report, it is based on an existing object in the database, called a(n) ____________________.

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Definitions:

Intangibility

A characteristic of services indicating that they cannot be seen, touched, or made tangible in the same manner as physical products.

Standards Gap

A type of service gap; pertains to the difference between the firm’s perceptions of customers’ expectations and the service standards it sets.

Service Gaps Model

A framework for identifying and analyzing the discrepancies between customers' expectations of a service and their actual experiences, aiming to improve service quality.

Service Providers

Companies or individuals that offer services to others in exchange for payment.