You Work in the Customer Service Unit of a Major

question 60

Short Answer

You work in the Customer Service unit of a major department store. A colleague who has just drafted a letter has asked for your assistance using the Print Preview screen of Word. A preview of your colleague s document appears below. Which button should your colleague click to see more or less of the document on the screen?

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Definitions:

Customer's Specifications

These are detailed requirements provided by the customer regarding the design, functionality, and performance of a product or service.

Distribution Center

A specialized warehouse designed to store goods, often in bulk, before they are distributed to retailers or customers.

Time Utility

The increase in the value of a product or service by having it available at the most opportune time, enhancing satisfaction or usefulness.