Which of the Following Statements Is True of Business Emails

question 10

Multiple Choice

Which of the following statements is true of business emails?

• A)Emails should be treated as private messages.
• B)Attachments to emails should be used wherever possible.
• C)Descriptive and detailed emails should be used to provide the reader with ample information.
• D)Response to emails should be as prompt as possible.

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Definitions:

Greenleaf

A reference likely to Robert K. Greenleaf, who promoted the concept of servant leadership.

Continuous Reinforcement

A strategy in which a desired behavior is reinforced every time it occurs, leading to quick learning of the behavior.

Behavior Modification

A psychological strategy for altering undesirable behaviors through reinforcement, punishment, and other interventions.

Occasional Praise

The act of expressing approval or admiration infrequently or at irregular intervals, often used as a motivational tool in personal and professional contexts.