Which of the Following Is a Support Activity in the Value

question 79

Multiple Choice

Which of the following is a support activity in the value chain?

• A)receiving inputs to operationalize the production
• B)distributing the products to retailers or buyers directly
• C)assisting customers in using the product or service
• D)setting up contractual arrangements for procurement

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Definitions:

Principle of Exceptions

The principle of exceptions is a management concept focusing on identifying and dealing with cases that deviate from the normal operation or standards, thus streamlining processes and oversight.

Standard Costs

Predetermined costs for manufacturing or acquiring products, used as a benchmark to compare with actual production costs for budgeting and performance evaluation.

Actual Costs

Refers to the genuine expenses incurred in the production, acquisition, or delivery of products and services.

Nonfinancial Measure

A metric that assesses a business's performance using qualitative indicators such as customer satisfaction or employee turnover, not directly related to monetary values.