Services Have Six Basic Characteristics: Intangibility, Inseparability of Production and Consumption

question 32

Multiple Choice

Services have six basic characteristics: intangibility, inseparability of production and consumption, perishability, client-based relationships, customer contact, and:

• A) labour-intensiveness.
• B) orientation toward value.
• C) homogeneity.
• D) heterogeneity.
• E) specialization.

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Definitions:

Wernicke Area

A region in the brain's temporal lobe associated with processing and understanding spoken language.

Coherent Speech

The ability to produce clear, logical, and consistent verbal communication.

Muscular Movements

The actions resulting from the contraction and relaxation of muscle groups, allowing for motion and force exertion in the body.

Parkinson's Disease

A neurodegenerative disorder characterized by tremors, stiffness, and slow movement, due to the loss of dopamine-producing brain cells.