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Scenario 11.2 Bradshaw, Petrilli & Blake Inc. (BPBI)is a Canadian Financial Planning

question 103

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Scenario 11.2
Bradshaw, Petrilli & Blake Inc. (BPBI) is a Canadian financial planning firm that provides financial advice for companies across Canada and the United States. The firm offers employees great benefits and excellent salaries. Its workforce is composed of predominantly "generation Y" employees. These employees are very tech-savvy, achievement focused, and, most importantly, family centric (they value flexible schedules and work-life balance) . While they understand the demands of the job, they often get caught between the needs of the organization's clients and their family responsibilities, especially as related to their children. Currently, there is little flexibility if employees want to attend to family needs during work hours. BPBI is now looking into ways of helping its employees better meet these dual needs.
-Refer to Scenario 11.2. BPBI would like to also set up an employee assistance program (EAP) to help employees solve their personal problems, or at least prevent those problems from turning into crises that are likely to affect their ability to work productively. Which of the following are programs offered by EAP in today's organizations?

Definitions:

Project Team

A group of individuals assembled to work on a particular task or project, with skills and roles complementary to the project's requirements.

Cross-Functional Team

A team composed of members from different departments or areas of expertise, working towards a common goal.

Technology Cell

A specialized unit focused on the development and application of technological solutions.

Outsourcing

The business practice of hiring a party outside a company to perform services or create goods that traditionally were performed in-house by the company's own employees and staff.